Tags in Sleekplan help your team internally classify and group feedback posts beyond the public-facing categories like Bug, Feature Request, or Nice to Have. While categories describe the type of feedback for users, tags are an internal tool for admins to layer on additional structure and filtering.
How to create and use tags
In your Admin dashboard, go to the Settings menu > Tags > Add tag
👉 Apply tags to feedback: Open any feedback post and assign one or more tags. Tags are flexible, so you can use multiple tags per post to reflect different dimensions (e.g., product area + priority).
👉 Filter feedback searches : open the Feedback board and filter by tag selections
Use Cases
Product area: “Onboarding,” “Billing,” “Mobile iOS,” “Mobile Android,” “Integrations,” “Admin Dashboard”
Priority signal: “High impact,” “P1,” “Needs discovery,” “Defer”
🎬Tags in action :
When a new post comes in, tag it with the relevant product area and a priority signal (e.g., “Billing” + “High impact”).
Use filters in the dashboard to surface, for example, all “Mobile iOS” + “P1” items for the upcoming sprint review.
As you learn more, update tags from “Needs discovery” to “P1” to reflect readiness.
Outcome: Clear visibility of high-impact items by area, faster routing to the right team, and more focused backlog grooming.
Segment: “Free,” “Pro,” “Enterprise,” “Partner”
Account signals: “Top account,” “Churn risk,” “Security review,” “Compliance”
Timing: “Q4 candidate,” “Next release,” “Beta-ready”
🎬Tags in action :
Tag posts that come from key accounts with “Top account” or “Enterprise” to highlight strategic influence.
Use “Churn risk” to flag feedback tied to renewal blockers and coordinate with Customer Success.
Combine timing tags like “Beta-ready” or “Q4 candidate” to coordinate release planning and customer communications.
Outcome: Better cross-functional alignment, with engineering and product seeing what impacts retention and revenue, and CS/Marketing knowing what’s headed to beta or release.