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Cannot create NPS or survey pop-up due to permissions (Member vs. Admin)

If you see an error when trying to create an NPS or survey pop-up, it’s likely due to your account’s permission level. This article explains why it happens and how to fix it

Updated over 3 weeks ago

In Sleekplan, only users with admin and owner level permissions can create NPS or survey pop-ups. Member-level users have limited access and will encounter the “You have no authorization to execute the product method get_widget” error if they attempt to create these items in the Admin dashboard:

How to fix it: Ask an admin to upgrade your role

  • Contact a current admin in your Sleekplan workspace.

  • Request an upgrade from Member to Admin role.

  • Once your role is updated, sign out and sign back in (or refresh the dashboard) and try creating the NPS or survey pop-up again.

⚡Note: You can review the list of permissions for each type of role here.

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