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Fixing the "ERR_TOO_MANY_REDIRECTS" Error on Your Custom Domain

This article explains why you may encounter a redirect loop error when setting up a custom domain with Sleekplan, and how to resolve it.

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What Is This Error?

When visiting your custom Sleekplan domain, you may see a browser error that reads "This webpage has a redirect loop" with the error code ERR_TOO_MANY_REDIRECTS:

โ„น๏ธThis means your browser is being bounced back and forth between URLs in an endless loop โ€” and eventually gives up.

๐Ÿ“Why Does It Happen?

The most common cause is a conflict between Cloudflare's proxy settings and Sleekplan's own SSL/redirect configuration. When Cloudflare's proxy is active on your DNS record (known as "orange clouding"), Cloudflare intercepts all traffic to your domain and applies its own SSL handling. This clashes with Sleekplan's redirect setup, creating a loop that neither system can resolve.

What Is "Orange Clouding"โ“

In Cloudflare's DNS dashboard, each record has a cloud icon next to it:

  • ๐ŸŸ  Orange cloud (Proxy ON): All traffic is routed through Cloudflare's servers first. Cloudflare applies its own CDN, firewall, and SSL rules before passing the request along.

  • โšซ Grey cloud (Proxy OFF): Cloudflare acts as a plain DNS resolver only. Traffic goes directly to the origin server without any interception.

โœ… How to Fix It

If your DNS is managed through Cloudflare, follow these steps:

  1. Log in to your Cloudflare dashboard

  2. Go to DNS โ†’ Records

  3. Find the CNAME record pointing to your Sleekplan domain

  4. Click the orange cloud icon next to the record to turn it grey (this disables the proxy)

  5. Save the change and wait a few minutes for DNS to propagate

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