Automatically process new feedback submissions using AI-driven insights, including spam detection, similarity checks, and confidential information removal. This pipeline enhances the efficiency of feedback processing, making it easier to manage large volumes of input while maintaining quality and accuracy.
You can enable/disable the different options of the Post Pipeline from the main Settings > Intelligence dashboard.
👉Settings
Merge Suggestions: Identify and suggest merging similar feedback posts to avoid redundancy and streamline discussions.
Identify Spam: Filter out spam or irrelevant feedback submissions to maintain a clean and relevant feedback board.
Strip Confidential Information: Automatically detect and remove sensitive or personally identifiable information (PII) from feedback to ensure compliance with privacy policies.
Follow-Up Comments: AI-generated responses when feedback lacks essential details, helping to clarify and refine user input for better decision-making.