Overview
Sleek Intelligence is an AI-powered tool designed to enhance the feedback management process by automating tasks such as categorization, merging similar feedback, summarizing user comments, and ensuring feedback relevance. This guide explains the different general settings available to kickstart Sleek Intelligence. Go to the Settings > Intelligence dashboard to access this settings.
General Settings
Bot Name
Description: Set the display name for the AI assistant when posting comments, merging feedback, or interacting with users. This name will appear wherever the AI takes action, allowing you to maintain a consistent branding experience.
Example: "Sleek Intelligence"
Product / Service Description
Description: Provide a brief yet comprehensive description of your product or service. This helps the AI better analyze and categorize feedback, ensuring that insights are contextually relevant and tailored to your business needs.
Review AI Actions
Description: Enable or disable moderation for AI-generated tasks. This ensures that all AI-driven actions meet quality standards before being made public.
When enabled: AI-generated content will require approval before being published, allowing administrators to maintain control over automated decisions.
Moderation Options
Moderate AI-Generated Posts: Review posts created by AI before they go live to ensure quality and relevance.
Moderate AI Merging of Duplicates: Approve AI-detected duplicate feedback merges to maintain a structured feedback environment.
Moderate AI-Added Votes: Require approval for AI-generated upvotes on feedback posts to prevent automated bias.
Moderate AI-Added Comments: Review AI-written comments before they are published to ensure appropriateness and accuracy.
Moderate AI-Added Post Edits: Approve any AI-generated modifications to existing feedback posts to maintain content integrity.
Moderate AI-Added Comment Edits: Require moderation for AI-generated comment edits to prevent unnecessary alterations.
Integrations
Agent
Enable the agent for the admin dashboard. This AI agent can be accessed from the Intelligence section > Sleek Mate.
Summaries
Enables Feedback Insights summaries which can be accessed and viewed under each individual feedback post.
By configuring these settings, you can optimize Sleek Intelligence to streamline your feedback management process, ensuring more meaningful discussions, actionable insights, and an enhanced user experience. Checkout the Pipelines section to discover everything you can accompish by using Sleek Intelligence.