How can I remove the Share button from the Feedback board?
Head to Settings > Website > Website Settings, then navigate to the Appearance section (or access it directly here: https://app.sleekplan.com/settings/designer/page/5). From there, you can disable the "Share buttons" option, which is the last one listed.
How do I update a contact's name or email address?
You can manually update the name via the admin interface by selecting a user account and clicking on update. Alternatively, a simpler approach is to pass the updated parameters through the Single Sign-On token.
Is the vote count preserved after importing feedback from another app ?
Yes, vote count is preserved when importing feedback either using our available import tools or when importing feedback using a .csv file.
Is the relationship of votes and users preserved after an import?
The relationship of who voted for what is only kept when importing data using one of the import API integrations. When importing feedback through a .csv file the relationship is not preserved.
Are changelog subscription preferences kept when importing a user account ?
Yes. When importing user accounts the changelog subscription preference is one of the available columns in the .csv file.
How much does an additional teammate seat cost ?
Additional seats for the admin dashboard cost $5/mo per seat. Please contact support if you have a specific custom case.
Is there any limit on the maximum number of additional seats ?
No. Custom plans have unlimited admin board seats. Please contact support for more information.
Which are the valid characters when setting a username for an end user?
Only lowercase characters are valid when creating a username for an end user.
Do not use:
uppercase letters
underscore character "_"
blankspaces
The Admin app won't save the username if any of the above are used.